At Ruirashop (referred to as “we,” “us,” or “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, https://ruira.shop/ (the “Site”) and make use of our services. Please read this Privacy Policy carefully to understand how your personal information is treated.

By using or accessing our website, you agree to the practices described in this policy. If you do not agree with this Privacy Policy, you should refrain from using our services.

1. Information We Collect

We collect information in several ways when you interact with us on our website.

A. Personal Information You Provide

We collect personal information you provide to us when you create an account, make a purchase, subscribe to our newsletter, contact customer support, or engage in other activities related to our website. This may include:

  • Name
  • Email Address
  • Phone Number
  • Billing and Shipping Address
  • Payment Information (credit card details)

B. Information Collected Automatically

When you visit our website, we collect certain information automatically. This includes:

  • IP Address: This helps us understand the geographical location of our visitors and improve our services.
  • Browser Type and Version: Helps us optimize the site for various browser types.
  • Device Information: Information about the device you use to access the Site (e.g., mobile phone, computer, etc.).
  • Cookies: We use cookies to enhance your experience on our site. For more information, please refer to our Cookie Policy below.
  • Usage Data: Information about how you navigate and interact with our site, including which pages you visit and the time spent on those pages.

C. Third-Party Information

In some cases, we may collect or receive information about you from third-party services such as social media platforms or analytics providers. This may include your social media profiles and related information.

2. How We Use Your Information

We use the information we collect from you for various purposes, including:

  • To Provide Services: To process your orders, deliver products, and manage your account.
  • To Improve Our Website: We analyze user behavior and interactions with our site to improve its functionality, performance, and user experience.
  • To Communicate with You: To send important information, including updates about your orders, promotions, newsletters, and other relevant communications.
  • To Process Payments: To complete transactions, process refunds, and handle billing issues.
  • To Prevent Fraud: To protect against fraudulent activities and unauthorized transactions.
  • To Personalize Your Experience: To tailor content and offers based on your preferences and past interactions.

3. How We Share Your Information

We understand the importance of your privacy, and we do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your personal information with third-party vendors and service providers who help us deliver services, such as payment processors, shipping companies, and email service providers.
  • Legal Requirements: If required by law or in response to legal processes, such as court orders or subpoenas, we may disclose your information to government authorities or other third parties.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no method of electronic transmission or storage is 100% secure, we employ industry-standard security measures to protect your data. These measures include encryption, secure servers, and regular security audits.

5. Retention of Personal Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. After this period, we will securely delete or anonymize your information.

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